Contact Us

Have a question, feedback, or feature request? We'd love to hear from you.

General Inquiries

Questions about our tools, partnerships, or anything else.

Suggest a new converter tool or report an issue.

We typically respond within 24–48 hours. For urgent issues, please include "URGENT" in your subject line.

Is ConvertoFiles really free?

Yes, 100% free with no hidden costs. We're supported by ads.

Are my files safe?

Absolutely. All files are processed in your browser — nothing is uploaded to any server.

A converter isn't working correctly

Please email us at feedback@convertofiles.com with the file type and what went wrong. We'll investigate immediately.

Can you add a specific converter?

We're always adding new tools! Email us your request and we'll prioritize popular ones.