Contact Us
Have a question, feedback, or feature request? We'd love to hear from you.
We typically respond within 24–48 hours. For urgent issues, please include "URGENT" in your subject line.
Before You Reach Out
Is ConvertoFiles really free?
Yes, 100% free with no hidden costs. We're supported by ads.
Are my files safe?
Absolutely. All files are processed in your browser — nothing is uploaded to any server.
A converter isn't working correctly
Please email us at feedback@convertofiles.com with the file type and what went wrong. We'll investigate immediately.
Can you add a specific converter?
We're always adding new tools! Email us your request and we'll prioritize popular ones.